Software Operation

vo—ce is a software running on Android and Windows mobile devices. Once launched, vo—ce connects to the server and starts receiving data from it. vo—ce analyzes the data, searching for any relevant information addressed to it, like a message to speak or a setting command (for example, speech rate, speech volume or tone). vo—ce recognizes this information thanks to the prefix and suffix tags defined in the configuration file. At the same time, vo—ce listens to what the users are saying and, when it recognizes a voice command, it encodes it and sends it to the server.

Mobile Computers Currently Used in Projects

In the fifteen years of voice project we’ve seen that the settings and the End User expectations may vary. For this reason we prefer to talk about devices tested first in lab and then on site, thus, going beyond the concept of a “certified device”.

Our vo—ce support team is always available to test new devices for free and share their laboratory-based evaluation results. If you own a device that doesn’t appear in the list of mobile computers used on site, we kindly ask you to contact us: the device may have already been tested in lab otherwise we can arrange a test shortly.

Zebra

  • WT6000
  • MC3300
  • TC5X
  • TC7X

Honeywell

  • EDA50
  • EDA51
  • CK65
  • CT60

Datalogic

  • Memor1o

We recommend that you use HS2100 (wired) and HS3100 (Bluetooth) headsets with Zebra mobile computers and Jabra BlueParrott B350-XT or B450-XT with other devices. Prior to considering a solution, please make sure that the device Android OS and firmware are updated to the latest version. For a thorough technical evaluation of Android or Windows CE/WEH platform for your project, we suggest you contact our vo—ce support.

Power Squared

vo—ce consists of an application for mobile devices and of vo—ce Tools, PC software predisposed for initial configuration and user interface.

Technical Features: Everything You Need to Know

  • ASR and TTS speech engines by Nuance
  • Integration with ERP/WMS via VT100/220, 5250, HTTP, RDP and Citrix (only Windows version) and proprietary TCP/IP protocols
  • SDK version available

Those Who Choose vo—ce, Do So Because…

Multilingual and cosmopolitan

  • It’s linguistically complete: Italian, French, English, Dutch, German, Spanish, Portuguese, Brazilian, Polish, Russian and Swedish have already been tested and other languages can be configured thanks to the Nuance speech engines
  • The know-how is shared with more than 6,000 operators

It’s there, but you don’t see it

  • Light and multi-modal, it does not require extra band or batteries and allows operators to manage picking and inventory, goods entry and storage operations with the same device

Everybody likes it and gets along with it

  • It’s welcomed with enthusiasm by the employees, because it adapts to every operator, even non-native speakers or the less qualified ones
  • It’s compatible with handheld, wearable and vehicle-mounted devices, including the old ones. with wired, dect or bluetooth headsets and wired or bluetooth ring scanners. with smart glass, scales and other devices
  • It’s independent from ERP and WMS. there’s no need for additional middleware, hardware or software or maintenance</li

It doesn’t fail

  • It’s reliable, thanks to the TTS and ASR engines from Nuance, the leader of language and image solutions
  • It’s level of accuracy is 99.8% or higher

Can You Imagine Something Better?

  • Productivity increases by 15 – 20%
  • The price/performance ratio is competitive and the payback is only 10-12 months
  • Lists, labels and paper documents are no longer needed: errors are reduced by 80 – 95%
  • Free hands and eyes make the work environment safer and more comfortable

vo—ce AR, the Newbie Is Already Great

The reality is now augmented. The benefits have also increased. vo—ce AR is the software that perfects order preparation. The operator works in the augmented reality with a virtual copy of the warehouse based on its layout and on the picking list. Everything is connected and integrated into a single solution: 3D, audio input (TTS) and output (ARS), barcode/QR scanning, etc. vo—ce AR is an Android application developed with Wikitude framework for augmented reality. Google Glass, Hololens, Epson Moverio have already been tested and we are looking forward to new AR devices.

 

vo—ce Session, to Prevent You from Disconnection Issues

The introduction of Android mobile computers in warehouses has led to much more frequent situations with emulation disconnections then they used to happen with Windows devices. Since any latency or disconnection leads to major inconveniences for the warehouse operators, the client-server communication protocol requires a stable and efficient network to guarantee the best operational performance.

When working with VT100 and 5250 emulators, a lack of connection between the client and the server always leads to a reset of the picking session. This means that once the communication is restored, the operator has to log in and restart the task that they have been performing. Therefore, when a simple disconnection occurs lasting even few seconds, the operators may stop working for minutes.

It is definitely impossible for us to avoid client-server network disconnections since there are quite a few aspects that may cause them, the network architecture characteristics being one of them. However, one can try to preserve the operating session when such disconnections occur. This is why our team developed vo—ce Session, an application that maintains the telnet session with mobile computers active even when the connection with the server is lost. As a result, the operator’s inactive times are reduced to those of the disconnection.

For more information on vo—ce Session, please, feel free to contact vo—ce support.

E-paper Labels

E-paper labels have already conquered the retail sector. Placed on the store shelves they show the product’s title, price and other information that can be updated at any time. However, this versatile tool can also help to raise efficiency of manufacturing and logistics processes. The sturdiness of the device and the long battery life make electronic labels a perfect tool that reduce the use of the paper ones and further automate logistic processes. Besides, thanks to the proprietary protocol, the e-paper labels system doesn’t interfere with the wifi coverage of the warehouse but works as a parallel system with its own access points.

There are several ways to integrate e-paper lables into the voice picking process. For example, they can be used to display the check digit that can be changed as frequently as needed, to identify the printer that the operator is using or the correct loading bay. Moreover, thanks to the led option, it’s possible to support voice commands with visual input, extremely important in case of multi-product locations.

For more information on e-paper labels integration with vo—ce, please, feel free to contact vo—ce support.

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